Effective Date: January 20, 2025
Your privacy matters to us. This policy explains what information Pennsylvania Basement Water Removal Pros collects, how we use it, and the choices you have when you visit our website or contact us about basement water removal.
Information We Collect
When you call, submit a form, or otherwise contact us, we may collect your name, phone number, email address, service address, and the details you share about your basement water problem.
Our website may also collect basic technical information, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.
How We Use Information
We use your information to respond to questions, discuss your service needs, arrange and provide basement water removal services, and communicate with you about your request.
We may also use information to operate and improve our website, understand which services visitors are looking for, protect our business, and meet legal obligations.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, support site functions, and understand how visitors use the site.
You can manage or block cookies through your browser settings. Some website features may not work as intended if you disable them.
Analytics and Third-Party Tools
We may use analytics or website service providers to measure website traffic, maintain site performance, or support features such as contact forms and calls.
These providers may collect information through cookies or similar technologies under their own privacy policies. Their handling of information is governed by their respective terms and policies.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers who help us operate our website, communicate with you, or deliver our services.
We may also disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety, and security of our customers, our business, or others.
Data Retention
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, resolve disputes, and meet legal requirements.
When information is no longer needed for these purposes, we take reasonable steps to delete it or otherwise dispose of it securely.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information we maintain.
No website or electronic transmission is completely secure. We work to protect your information, but we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to ask about how we use it.
To make a privacy request, contact us using the phone number below. We may need to verify your identity before responding, and some information may need to be retained for legal or business reasons.
Children's Privacy
Our website and services are intended for adults arranging home services. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can review the matter and take appropriate steps.
Changes to This Policy
We may update this policy when our practices or legal requirements change. When we do, we will post the revised policy on this page and update the effective date.
Please review this page from time to time so you know how we handle your information.
Privacy Contact
Phone: +18668968166
Address: Pennsylvania